The best way to create a new User is to send out a New User invitation.

If you would like BeBop to create your user accounts please follow these steps to create a support ticket to request a new user account for your organization. 

Step 1  

Select 'Create a ticket' from the support portal page.

Step 2 

Type in your email address and BeBop password to login to the BeBop Support Portal. 

Step 3

Enter the relevant information in the body of the ticket. 

Subject should be "New User Request for <Org Name>.

This New User Request ticket to BeBop Support should include the following in the description:

  • First and last name(s)
  • Email of the new users(s)
  • Phone number(s) so that the new users can receive our 2FA messages
    (Please include Country Code if international)
  • Pod you would like them assigned to
  • Any Projects you would like them assigned to

**You do not need to include a phone number if your Organization has SSO (Single Sign On) arrangements with BeBop

Click on 'Submit' once completed. 

Step 4

After your ticket is submitted, you will receive a message that your request is being processed. 

Step 5 

Wait for a response from our Success team

For any questions or problems, please create a ticket on the BeBop Helpdesk.

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