The best way to create a new User is to send out a New User invitation.
If you would like BeBop to create your user accounts please follow these steps to create a support ticket to request a new user account for your organization.
Step 1
Select 'Create a ticket' from the support portal page.
Step 2
Type in your email address and BeBop password to login to the BeBop Support Portal.
Step 3
Enter the relevant information in the body of the ticket.
Subject should be "New User Request for <Org Name>.
This New User Request ticket to BeBop Support should include the following in the description:
- First and last name(s)
- Email of the new users(s)
- Phone number(s) so that the new users can receive our 2FA messages
(Please include Country Code if international) - Pod you would like them assigned to
- Any Projects you would like them assigned to
**You do not need to include a phone number if your Organization has SSO (Single Sign On) arrangements with BeBop
Click on 'Submit' once completed.
Step 4
After your ticket is submitted, you will receive a message that your request is being processed.
Step 5
Wait for a response from our Success team