After signing into Adobe Creative Cloud and launching Adobe Premiere/Photoshop/After Effects 2019, some users might see a Blank White screen.

This is due to restrictions enforced by Internet Explorer. 

To fix this please follow these steps:

  1. Launch Internet Explorer

  2. Set the following:

  3. Goto Internet Options

  4. Disable Protected Mode

  5. Enable Javascript

  6. Add Trusted Sites

    1. Add the following 2 sites:
      1. https://*

  7. Save and exit Internet Options by clicking on "OK"

  8. Launch Creative Cloud and Sign-in

  9. Launch Adobe Apps:

For any questions or problems, please create a ticket on the BeBop Helpdesk.

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