When working in the Bebop Platform, our recommendation is that users maintain their virtual storage to 90% of total storage capacity. It is our recommendation that if possible nothing from User accounts except fonts and preferences be stored on the C: drive and everything else be put on the shared storage Projects.

When you start a session in a Bebop Workstation for the first time, a Secure User Profile is created. The profile is stored on the computer's virtual local hard disk and any changes made to the local user profile are specific to the user and to the computer on which the changes are made.

Why The C: Drive is Important

The C drive (C:), "OS Drive" or "Local Drive"  is the main hard disk partition which contains the operating system and the related system files. The Bebop Virtual Workstations are configured to run on Windows 10 operating systems and the C drive as represented as “C:\”, the backlash representing the root directory of the drive. 

It’s important to maintain free space on a drive that the computer can use for temporary storage. When its OS drive becomes too full, the computer can slow to a crawl as it attempts to use the little free space left to juggle data, impacting higher functions like processing, rendering, and encoding and can cause freezes, long hang times between operations and ultimately crashes.

Preventative Measures You Can Take

Setting your Preferences in Adobe is an essential part of adapting to the cloud workflow. In Premiere and After Effects, it is important to make sure that your Cache is set to the appropriate Project storage.

  • In Premiere this is done in 'Preferences' -> 'Media Cache' Where you select a folder in your Cache Storage Project as the new destination for both Media Cache and Media Cache Database.

  • In After Effects your Cache preferences can be set in 'Preferences' -> 'Media & Disk Cache' where you will browse and create a separate folder for your AE Cache within the Cache Project.

  • When working in the Bebop Platform, our recommendation is to set your downloads from the internet to be pointed towards your Project storage. In Chrome, this is done by going to the top right of the browser window -> selecting 'Settings' -> selecting 'Advanced' -> going to 'Downloads' and selecting 'Change' -> selecting a storage Project other than your local C: drive

How to manage your virtual C: Drive

Use Our MCP Workstation Metrics

Our MCP has the ability to generate metrics for your workstation. Simply log in to the web portal and select the 'Workstations' tab in the left column of your dashboard. Then locate the workstation you wish to manage, and select the metrics button on the right. 

You will then see a representation of your virtual computer's OS Disk, CPU, and Memory usage as well as a 'Folder Sizes' tab where a list of top files and User Profile folders by size can be used to identify what can be deleted or removed from your Bebop workstation C: drive.

Use Storage Sense

  • Windows 10 (your Bebop Workstation OS) has a useful feature called Storage Sense, which monitors the storage space on your PC, then jumps in and cleans things up if you’re running low. It does basic things like clean your Recycle Bin, remove old files in your Downloads folder, and delete temporary files on your PC.

    To turn this feature on, go to Settings (located in the "Start" or "Windows" menu) -> Type “Storage” and select the first option that appears. 

Use File Explorer Search

  • To use this function, open up a Windows File Explorer window, select your C: Drive, then click the 'Search (C:)' search box at the top-right of the window. You can then select the range of sizes for files to search for and they will begin populating immediately for you to delete or remove manually.


For any questions or problems, please create a ticket on the BeBop Helpdesk.