BeBop Onsite Technical Checklist

Please complete the following check list prior to your Bebop platform deployment. If any items on this list cannot be answered or are not answered to the minimum requirement, please contact support@beboptechnology.com for further help.

Checklist Items

Google GCP

Network Related Items:

Checklist Item

Minimum Requirement

Notes

  • Full understanding of underlying network architecture
  • Must have direct access to Internet
  • Cannot block any outbound ports (specifically TCP/UDP ports required for PCoIP and Aspera if used
HTTP
- 80
- 443
TCP
- 4172
UDP
- 4172
  • Bandwidth verification
  • Single monitor/Full screen playback
    • 30-50Mbps
  • Multi-monitor/Full screen playback
    • 50-80Mbps
Please use either of the following bandwidth testing tools:
http://speedtest.googlefiber.net/
https://www.speakeasy.net/speedtest/
Take a screenshot of the results, and send them back with the completed checklist.

Network Related Items - Cont.:

Checklist Item

Minimum Requirement

Notes

  • Latency verification
  • Must be less than 75ms
Ping test from the client connection network to the selected BeBop region. This test should be done against the SGCM in that region to establish the most accurate picture of latency that client connections will encounter.
Ping Nodes:
US Central : 35.224.1.163
US West  : 104.198.108.152
EU (Amsterdam) : 35.204.250.148
Please use a ping command to run the test, and then copy and paste the results to send back with the completed checklist.
  • Network provider/carrier verification

Verify who the network carrier/provider is in the location being used. BeBop should ideally have some connection to troubleshoot this and/or provide support wherever needed.

Client Workstation Related Items:

Note: These checklist items are related to the Mac/PC workstation that the users will be utilizing to run the BeBop Client Software and connect to their BeBop workstation in AWS/GCP/AZURE

Checklist Item
Minimum Requirement
Notes
  • Verify operating system
  • Mac OSX v. TBD
  • Windows 7

  • Ensure that all software other than BeBop Desktop Client are turned off

All software other than the BeBop Desktop Client must be completely turned off. This includes all background process from things like:
  • Adobe Creative Cloud License Manager
  • Avid License Manager
  • Avid Isis Client
  • DropBox/Box Sync Clients
  • Google Drive Sync Client
  • Etc.
  • Ensure that all Antivirus & local firewall software is turned off or exceptions are made for the above listed ports

Ensure that all Antivirus & local firewall software is turned off or exceptions are made for the above listed ports
  • McAfee
  • Symantec
  • Etc.